Privacy Policy
Privacy Policy
Effective Date: June 11, 2026
Heffernan Homes Construction Ltd. ("we," "us," or "our") operates the website heffernanhomes.com (the "Site"). We are committed to protecting the privacy and security of the personal information provided to us by our clients and website visitors.
This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy legislation.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you interact with our Site, specifically when you fill out our project qualification and contact forms. This information may include:
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Contact Data: Full name, phone number, email address, and billing address.
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Project & Property Data: Your physical street address or city/town (to verify our service boundaries), property ownership status, project descriptions, estimated budgets, and project timelines.
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Usage & Device Data: Information automatically collected via Wix and integrated widgets, such as IP addresses, browser types, cookies, and website usage statistics.
2. How We Use Your Information
We use the gathered data strictly to deliver premium contracting services and optimize your client experience, including:
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Reviewing your project scope, timeline, and budget to qualify and respond to your construction inquiries.
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Scheduling site visits, consultations, and providing accurate remodeling estimates.
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Communicating with you regarding active or upcoming home improvement projects.
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Improving our website functionality and local search engine visibility.
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Sending automated follow-ups or promotional marketing communications (which you can opt-out of at any time).
3. Sharing and Disclosing Your Information
Your privacy is fundamentally important to us. We will never sell, rent, or trade your personal information to third parties. We only share your data under the following limited circumstances:
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Service Providers: We may share minimal necessary data with trusted subcontractors, engineers, suppliers, or specialized third-party software tools (such as our Wix hosting platform or review widgets) solely to execute your project or manage your request.
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Legal Obligations: We may disclose information if required by Canadian law, court orders, subpoenas, or law enforcement regulations.
4. Third-Party Widgets and Cookies
Our website utilizes third-party tools to improve user experience, such as Google Review trackers and embedded widgets. These platforms may deploy tracking cookies to compile analytics or present relevant local data. You can control or disable cookies through your personal web browser settings at any time.
5. Data Security and Safeguards
We implement robust administrative, technical, and physical security measures to protect your personal information against unauthorized access, loss, alteration, or disclosure. Data transmitted through our online contact form is protected using Secure Socket Layer (SSL) encryption technology.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the initial purposes for which it was collected, or to comply with provincial and federal legal, accounting, and reporting obligations.
7. Your Privacy Rights
Under PIPEDA, you maintain specific rights regarding your personal information:
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The right to request access to the personal data we hold about you.
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The right to request corrections to any outdated, incomplete, or incorrect data.
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The right to withdraw your consent to our use of your information at any time.
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data privacy rights, please contact us at:
Heffernan Homes Construction Ltd.
Brockville, Ontario, Canada
Email: info@heffernanhomes.com
Phone: 613-246-7255
